Contact information

If you have any questions regarding your order, our products, or our policies, our support team is available to assist you.


Customer Support

📩 Email: support@thompson-gray.com
📞 Phone: +1 (307) 620-8139

We aim to respond to all inquiries within 24–48 business hours.


Business Information

Thompson & Gray

30 N Gould St, STE R
Sheridan, WY 82801
United States


Support Hours

Monday – Friday: 9:00 AM – 5:00 PM (EST)


Before Contacting Us

To help us assist you more efficiently, please include:

  • Your order number (if applicable)
  • A brief description of your request
  • Photos (if your inquiry is related to a product issue)

Important Notice

Please ensure you are contacting us through the official support channels listed above. We do not provide customer support through unofficial third-party platforms.