Terms of service

Effective Date: February 13, 2026

Welcome to Thompson & Gray. These Terms of Service (“Terms”) govern your access to and use of our website and services, including all related features, content, and purchases (collectively, the “Services”).

By accessing our website or placing an order, you agree to be bound by these Terms and our related policies.

If you do not agree with these Terms, you should not use our Services.

Our store is hosted on Shopify Inc., which provides the secure e-commerce platform that enables us to offer our products and services.

1. Eligibility

By using this website, you confirm that:

  • You are at least the age of majority in your jurisdiction, or
  • You have permission from a parent or legal guardian

You agree to use our Services only for lawful purposes and in compliance with all applicable laws.

2. Use of Services

We reserve the right to refuse service, limit access, or cancel orders at our discretion, including in cases of suspected fraud or misuse.

You agree not to:

  • Copy, reproduce, sell, or exploit any part of the Services without written permission
  • Use the website for illegal, harmful, or unauthorized activities

3. Information Accuracy

We strive to provide accurate and up-to-date information; however, we do not guarantee that all content on our website is complete, current, or error-free.

Any reliance on information provided is at your own risk.

4. Pricing and Service Changes

  • Product prices may change at any time without prior notice
  • We reserve the right to modify or discontinue any part of the Services without notice

5. Products and Availability

  • Certain products may be available exclusively online and in limited quantities
  • Product descriptions and images are provided for reference; actual colors and details may vary depending on your device
  • Returns and exchanges are subject to our Returns & Refund Policy

6. Orders and Billing

We reserve the right to refuse, limit, or cancel any order at our discretion.

You agree to provide accurate and complete billing, shipping, and contact information for all purchases. Failure to do so may result in order cancellation.

7. Third-Party Services and Links

Our website may include access to third-party tools or links.

We do not control or assume responsibility for third-party services, content, or websites. Your use of such services is at your own risk.

8. User Content

If you submit reviews, comments, or other materials, you grant us a non-exclusive, royalty-free right to use, reproduce, and publish such content.

You are responsible for ensuring that your submissions:

  • Do not violate any laws
  • Do not infringe on third-party rights

9. Privacy

Your personal information is handled in accordance with our Privacy Policy.

10. Prohibited Activities

You may not use our website or Services to:

  • Violate any laws or regulations
  • Engage in fraud, phishing, or spam
  • Transmit harmful code (e.g., viruses or malware)
  • Harass, abuse, or discriminate against others

11. Disclaimer of Warranties

Our Services are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • The website will be uninterrupted or error-free
  • Results obtained from using the Services will be accurate or reliable

12. Limitation of Liability

To the maximum extent permitted by law, Thompson & Gray and MEB PRESTIGE LLC shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Services.

13. Indemnification

You agree to indemnify and hold harmless Thompson & Gray and MEB PRESTIGE LLC from any claims, damages, or expenses resulting from your violation of these Terms or applicable laws.

14. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain valid and enforceable.

15. Termination

These Terms remain in effect unless terminated by you or us.

We reserve the right to suspend or terminate access to our Services if you violate these Terms.

16. Entire Agreement

These Terms constitute the full agreement between you and Thompson & Gray regarding your use of the Services.

17. Governing Law

These Terms are governed by the laws of the United States, without regard to conflict of law principles.

18. Updates to These Terms

We may update these Terms at any time. Changes will be posted on this page with an updated effective date.

Contact Information

For any questions regarding these Terms:

📩 support@thompson-gray.com
📞 +1 (307) 620-8139